O’Brien Legal insights

Data protection, identity & breach response

Guidance on data breaches, serious-harm assessments, information security, identity checks and the responsibilities attached to sensitive data.

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When is Fraud a Privacy Breach? Insights from Privacy Lawyer | O'Brien Legal

A finance business recently found itself under scrutiny after a fraud incident exposed significant gaps in its privacy practices, including a failure to notify the Privacy Commissioner as required under the Privacy Act.A caller pretending to be a customer was able to mislead staff, access the customer’s account, and make unauthorised changes and transactions. Not once, but multiple times. Even though the customer raised repeated concerns that someone was accessing and using their personal inform