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Privacy complaints & investigations
Thoughtful support through complaints, internal reviews, regulator engagement and contested privacy issues.
See how we can helpClear legal direction
Privacy complaints often involve more than the legal rule. Trust, communication, evidence, process and the possibility of wider scrutiny all matter. O’Brien Legal helps organisations respond fairly, protect their position and look for a practical resolution where one is available.
How we can help
Advice built around the real decision.
Responses to individual privacy complaints
Internal investigations and independent legal reviews
Engagement with the Privacy Commissioner
Evidence, chronology and preparation of the decision record
Settlement strategy and remediation planning
Advice on Human Rights Review Tribunal risk
When to get in touch
You may be dealing with this now.
A customer, employee or other individual alleges privacy harm
The Privacy Commissioner has asked questions or opened an investigation
The facts are disputed or involve several teams and systems
You need an independent view before deciding how to respond
The aim
A fair response, supported by strong evidence, that addresses the legal issue while protecting trust, reputation and future decisions.