Privacy & data

Privacy complaints & investigations

Thoughtful support through complaints, internal reviews, regulator engagement and contested privacy issues.

See how we can help

Clear legal direction

Privacy complaints often involve more than the legal rule. Trust, communication, evidence, process and the possibility of wider scrutiny all matter. O’Brien Legal helps organisations respond fairly, protect their position and look for a practical resolution where one is available.

How we can help

Advice built around the real decision.

01

Responses to individual privacy complaints

02

Internal investigations and independent legal reviews

03

Engagement with the Privacy Commissioner

04

Evidence, chronology and preparation of the decision record

05

Settlement strategy and remediation planning

06

Advice on Human Rights Review Tribunal risk

When to get in touch

You may be dealing with this now.

A customer, employee or other individual alleges privacy harm

The Privacy Commissioner has asked questions or opened an investigation

The facts are disputed or involve several teams and systems

You need an independent view before deciding how to respond

The aim

A fair response, supported by strong evidence, that addresses the legal issue while protecting trust, reputation and future decisions.

A clear first step

Tell us what you need to decide.

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