Get in touch Privacy & data
Access, correction & individual rights
Respond to requests about personal information accurately, fairly and within a process your team can manage.
See how we can helpClear legal direction
Access and correction requests can become difficult when information is extensive, sensitive, mixed with other people’s information or connected to an employment or commercial dispute. O’Brien Legal helps organisations apply the rules carefully and communicate decisions clearly.
How we can help
Advice built around the real decision.
Advice on access and correction requests
Scope, search, collation and review processes
Application of withholding grounds and redactions
Responses, extensions, transfers and decision letters
Requests involving employees, customers or complex records
Process design, templates and staff guidance
When to get in touch
You may be dealing with this now.
A request is broad, urgent or connected with a dispute
Records contain legally privileged or confidential information, or information about other people
You are unsure what searches are reasonable or what may be withheld
Your team needs a reliable process for future requests
The aim
A defensible response and a repeatable process that respects individual rights without losing sight of other legal obligations.